Non-routine work is the norm for many healthcare professionals as well as first responders involved in emergency and disaster management. Since non-routine work calls for rapid decision-making where information is limited and outcomes uncertain, it is extremely challenging mentally. While it might seem paradoxical, there is a proven, proactive technique to manage the unexpected. It is called mindfulness. More information, agenda, & registration at: http://www.continuinged.ku.edu/kumc/mindfulness/